Frequently Asked Questions
Everything you need to know about personalised storytelling, reading development, bilingual learning, neurodivergent learners, family storytelling, subscriptions, privacy and safety.
StoryStar is a personalised storytelling platform that helps children engage with reading, language, creativity and learning by making them the hero of their own stories. It is not a therapy platform, medical service or formal educational intervention.
79 answers
Getting Started
What StoryStar is, who it is for and how the first story works.
Story Creation
Personalisation, characters, story worlds, lengths and illustrations.
Reading & Learning
Reading engagement, vocabulary, comprehension and reading confidence.
Neurodivergent Learners
How families of neurodivergent children use personalised stories.
Autism & Different Communication Styles
Predictable structure, familiar routines and interest-led stories.
Dyslexia & Reading Confidence
Reducing pressure, using narration and building positive reading habits.
Bilingual Families
Two-language stories, heritage languages and pronunciation support.
Family Storytelling
Family members, memory stories and keepsakes.
Narration & Audio
Listening, family voice recordings and audio quality.
Grandparents & Gifts
Grandparents as co-creators, narrators and gift givers.
Privacy & Safety
Child data, photo consent, content moderation and sharing controls.
Subscription & Billing
Club membership plans, credits, gifts, changes and cancellation.
Start your child's story
Create a personalised story where your child is the hero, matched to their age, reading stage, language and favourite things.